How to Recover Stolen
or Lost Cryptocurrency

Step-by-Step Guide

The Significance of Cryptocurrency in the Global Economy

The invention and implementation of cryptocurrency in the global economy are monumental developments, still influencing the financial system to this day. This technological breakthrough continues to shape how we perceive and interact with money and value transfer across borders.

Society's Divided Perception

Society remains divided in its perception of cryptocurrencies: the majority still sees them as something magical or exclusive to a select few pioneering market leaders. However, the minority-those reading this-are fearless innovators, visionaries who embrace new opportunities and the dynamic development of economic frontiers. Today, this group numbers over 500 million people.

Growth and Risks Go Hand in Hand

Naturally, the rapid expansion of the market has attracted fraudsters and led to the emergence of schemes to steal assets from rightful owners. But with every threat comes a countermeasure. That’s exactly what we’ll explore here-how to regain access to your wallet and recover stolen cryptocurrency. No fluff-just practical, step-by-step guidance.

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Why do people
lose cryptocurrency?

Crypto is fast, digital, and risky. One mistake-like a hacked wallet or phishing scam-and your assets can disappear with no way to reverse it. That’s where recovery services like CountWize come in.

Scams are everywhere, costing users billions. CountWize uses advanced tech and blockchain forensics to help track and recover lost crypto-giving you the best chance to get your money back.

Loss of recovery phrase

Lost access to your crypto? Sent it to the wrong address? 

Don’t worry - recovery may still be possible.

Our experts use advanced tracing, forensic tools, and secure methods to recover lost, stolen, or misdirected crypto - whether from hacks, forgotten passwords, or mistakes.With strong encryption and strict privacy, your data stays safe. There’s still hope to get it back.

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Ready to recover what’s yours? Start your journey with us today
Loss of recovery phrase

Phishing

This problem is not unique to cryptocurrency owners. It is common for anyone who has access to the Internet. Letters, mailings, messages in messengers, and social networks with dubious offers and links.

What is the method for combating this problem? Carefully read what they want from you, and do not follow dubious links.

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Take the first step - contact us to begin your recovery
Phishing

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Unlike banking, cryptocurrency transactions are irreversible.

This means that they cannot be canceled if you 
specify the wrong network or address after confirming 
the transaction in the blockchain.

This feature often leads to the loss of valuable assets without the possibility of their recovery.

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One wrong move - and your crypto is gone for good
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Malicious software

Computer viruses and Trojans can steal 
keys and transmit transaction details to scammers.
 If they are present on the device, they most often remain unnoticed by the user and perform their illegal work. The result is cryptocurrency theft or loss of access to the wallet.

And, by the way, even users of Apple 
technology cannot feel completely protected.

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Malware hides in plain sight - don’t let it steal your wallet
Malicious software

Using an unreliable network

Public Wi-Fi is a dangerous environment for any cryptocurrency 
transactions. Often, scammers wedge themselves between the 
connection point and the user's device, gaining the ability to read all entered data.

Many people think that this is too complex an algorithm and that it will not affect you. But never forget that we are talking about financial assets and your money. In such matters, you cannot neglect any means of protection, and you always need to be prudent.

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Public Wi-Fi can cost you your crypto.
Using an unreliable network
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Can they recover it?

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Recovering lost crypto is complex, so prevention is key. But if it happens - don’t panic. In many cases, stolen funds or access to a wallet can still be recovered.

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If you have a recovery phrase, private key, and backup, standard procedures can help restore access. It's also easier to recover Bitcoin, Ethereum, or Litecoin if the transaction occurred within the same exchange.

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However, not all cases are straightforward. If you've lost your recovery phrase or private key, sent crypto to the wrong network, or fallen victim to scams, recovery chances are low. But with professional crypto recovery services, your odds of minimizing losses improve.

First steps after losing
access to your crypto

If crypto wallet access lost – don’t be upset, because you can still change the situation and return your savings. However, to do this, you need to make the right decisions quickly. What exactly should be done, you will learn below.

Don’t panic

Who is your worst enemy? Panic. Panic and all the other emotions it generates. Whatever happens, you cannot change it if you are guided by feelings and not by sound reason.

If a mistake is made, stop and assess the situation. A correct assessment is the first step to preventing a catastrophe. Anger and rage are not the best allies in any situation. And when your money is at stake, you definitely do not want to be guided by these feelings.

Pull yourself together and do not waste much time on this. At this stage, you can assess the likelihood of independently restore Ethereum, Bitcoin, Litecoin, and other cryptocurrencies.

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Stop all related activity

Once you have gotten rid of your emotions and overcome panic, stop all actions. Just pause and breathe. Now, you need to act very clearly and start correcting the situation.

Notify the people who planned to transfer cryptocurrency about the incident, stop all ongoing transactions (if possible), and break any ties with the scammers (do not communicate with them, do not try to contact them, do not agree to the conditions put forward, etc.).

Such a set of actions will help minimize losses and avoid additional troubles. In addition, do not log in to suspicious platforms that are supposedly able to help instantly restore access to the wallet or return the stolen funds to you.

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Gather all available information

The next step is collecting evidence and recording traces of fraudulent activity. To do this, you must save everything relevant to the case in a safe place. Wallet addresses, transaction IDs, exchange names, screenshots, and email addresses are a small part of everything requiring special attention.

All this information may be useless, but sometimes it is the key to success. Sometimes, it will help you quickly identify the fraudsters and return the stolen funds or access to the wallet. Recording most of the data should be done as soon as possible, since the attackers can delete or hide it in a few minutes.

If you cannot obtain valuable information, then at least collect your wallet data. They can also help in returning the cryptocurrency.

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Check if you still have partial access

This is the moment of truth; perhaps luck is on your side. Sometimes, a lack of access to the wallet does not mean its loss. This opens up additional opportunities for the affected cryptocurrency owners and makes it possible to minimize financial losses.

To try to restore access, you can use a recovery phrase, special backup passwords, email verification, and other suggested options. Of course, not all of them will be available, but at least one will work.

In some cases, you may still have full access to the wallet and its assets (for example, if the scammers withdraw part of the funds after the hack). If this happens, you must immediately take advantage of the situation and transfer all savings to a safe address. This way, you will save some of the funds and minimize the negative consequences of the hack or your carelessness.

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Run a quick risk assessment

Understanding the problem is half the success of solving it. This rule applies in all cases, including when access to cryptocurrency is lost.

In this situation, understanding the reasons for the problem helps choose the correct action algorithm and increases the chances of returning valuable assets. Having identified a hack, found evidence of an incorrect transfer, or realized that you could not get to the cryptocurrency due to a forgotten password, you will know precisely how to proceed and will not make many other mistakes.

Understanding the reason for losing access to your wallet or savings will also simplify and speed up the recovery procedure in cases where you seek help from specialists.

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Contact professionals as early as possible

As practice shows, the effective window for correcting the situation when losing your cryptocurrency or access to your wallet is 48 hours. During this time, especially with prompt contact with professionals, the chances of correcting the situation remain the highest.

After that, the probability of a positive outcome decreases exponentially, and it will simply disappear in a couple of days. In truth, remember that every hour counts, and plan your actions based on this truth.

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Avoid scam “recovery services”

It is challenging to restore access to cryptocurrency on your own. Even if you are an expert in this matter and know many secrets, you will still be unable to cope with the task without a team of professionals. Therefore, it is better not to experiment and not to waste time, but immediately seek help from specialists. They will be able to quickly study the situation and promptly take all possible measures to return the stolen or lost digital currency.

Today, hundreds of companies offer services to restore access to cryptocurrency. Many of them promise a 100% guarantee of success and offer the most favorable terms of cooperation. However, in reality, almost all of them are also scammers who want to deceive you again. They are only interested in cryptocurrency, and not your problems associated with the loss of savings.

In parallel with these, some companies provide professional assistance. Not as many of them are scammers, but there are many signs to find them. No guarantees of success, real results, not promises, reliable contacts, availability of consultations on any issues - these are just some of the criteria that reliable and proven experts meet. Work only with such companies. This will increase the chances of restoring access to the cryptocurrency.

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How do we help?

The risk of wallet hacking or losing crypto assets is a harsh reality for anyone involved with digital currencies. While prevention is key, fast and expert action can greatly increase the chances of recovery.
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Blockchain Analytics

We conduct in-depth investigations to trace stolen funds, identify fraud-related addresses, and detect phishing wallets or malware.

Legal Support

Our legal team helps file claims with exchanges, regulators, and law enforcement, and assists with collecting evidence of fraud.

Exchange Communication

We work directly with major crypto exchanges to freeze assets and support the recovery process with verified proof of fraud.

Technical Recovery

Lost access to your wallet? Our experts explore every possible method to regain access-even in complex cases.

Consultations

We offer free consultations to guide you or begin deeper cooperation if needed.

Prevention Services

Stay ahead of threats with our security audits, wallet protection setups, and best practices for safe crypto management.

crypto-recovery

Real Case Example:

The user received an email from scammers who disguised their message as a notification from the exchange's support service. They offered to install an updated extension that would work better than the previous one. The user followed the suggested phishing link and downloaded the extension. As a result of these actions, the scammers learned the recovery phrase, and an hour later, 0.5 BTC and 2 ETH disappeared from the wallet.

The user immediately contacted our specialists for help after discovering the loss of funds. We analyzed the situation, discovered the scammers' extension, and confirmed the recovery phrase leak. We also managed to track the addresses of various exchanges to which the criminals withdrew the cryptocurrency. After contacting several platforms, the stolen funds were frozen.

Then our team helped the victimized user collect the necessary evidence of fraud, confirm ownership of the stolen cryptocurrency, and request the exchange's support service. After 6 days, part of the savings (0.3 BTC and 1.1 ETH) were returned to the owner.

Conclusion

Don’t wait for a miracle. If your crypto is compromised or access is lost, contact us immediately. Early action improves your chances of recovery. Book a free consultation-just leave your contact info and we’ll reach out shortly.

Using an unreliable network
Real Case Example

Frequently Asked Questions
About Count Wise

What services does Count Wise offer?
We provide tools for crypto tax calculations, compliance, and secure data management tailored to your jurisdiction.
What types of crypto transactions are supported?
We support trades, staking rewards, airdrops, and other common crypto transactions.
Is Count Wise compatible with multiple wallets and exchanges?
Yes, Count Wise supports integration with multiple wallets and crypto exchanges, allowing you to consolidate your transaction history in one place for seamless tax calculations.
How does Count Wise calculate crypto taxes?
We use real-time market pricing and apply industry-standard cost-basis methods (FIFO/LIFO) plus jurisdiction-specific rules to compute your gains and losses accurately.
Can Count Wise handle complex crypto portfolios?
Yes, our tools are designed to manage complex portfolios with multiple wallets and exchanges.
How does Count Wise handle wallet integrations?
Our platform seamlessly integrates with popular wallets like MetaMask and Ledger to retrieve transaction data securely.
How do you ensure the security of my data?
We use advanced encryption and follow industry-leading practices to protect your information.
Are there any hidden fees?
No, our pricing is transparent, and all costs are clearly outlined before you start.
Can Count Wise generate tax reports for different jurisdictions?
Yes, we automatically format compliant reports for the US, UK, EU, Canada and many other jurisdictions.
How often is my tax data updated?
Your data syncs in real time when transactions import, and market prices refresh hourly.

Don't wait - let's get
your Crypto Back

Contact Us